Shipping policy
Shipping policy
At Matriarch & Maiden Collective, we strive to provide fast and reliable shipping for all our customers. Please review our shipping policy below:
- Processing Time
- Orders are processed within 3-5 business days (excluding weekends and holidays).
- You will receive a confirmation email with tracking information once your order has been shipped.
- Shipping Rates & Delivery Times
- Standard delivery typically takes 3-7 business days.
- Order Tracking
- Tracking details will be provided via email once your order is shipped. Please allow 24-48 hours for tracking information to update.
- Shipping Issues
- If your order is delayed, lost, or damaged during transit, please contact us at matriarchandmaidenco@outlook.com with your order number reference.
- Address Changes
- Please ensure your shipping address is correct before finalizing your purchase. We are unable to reroute packages once they have been shipped.
For any additional questions or concerns regarding shipping, please contact our team at matriarchandmaidenco@outlook.com. We’re here to help!